If you own the very famous Xbox Live gaming console then surely you would be facing some issues while playing online games. This is a very common problem which prevents the loading of the game on your console.
The issue can be due to some technical error or might be due to some other reasons. The company is providing the best possible support services for their valuable clients. You can easily get Xbox live support by visiting the official website of the company. Moreover, you can easily troubleshoot various issues at your own by just simply following some guidelines.
If you are unable to play Call of Duty game on your Xbox live:
This is the most admired game among teenagers and is also very common among youngsters. This game can be played online through your Xbox console. Sometimes, it has been seen that you may face some connectivity issues that may prevent the game to load on the console. This can be due to poor connection by your internet service provider. In such case, you must firstly check the Xbox Live status page as well as you has to check the COD (Call of Duty) server s Xbox support can be easily availed by getting in touch with the support team. It is necessarily important that you must seek for help in case you are unable to tackle the issue at your own. They will provide you a step by step procedure for your issues and give instant solution for the same. This will help you in figuring out the exact problem for the interrupt.
There are also a number of gaming communities that are available in the market. These gaming communities are very well aware about the COD version and you can have an idea from them regarding the same. Some of the most common communities are:
1. COD: Advanced Warfare
2. COD: Ghosts
3. COD Black Ops 2
Make sure that your current game status must be at DEFCON 5. If it is not so, then it clearly indicate that every single online service is not in service as compared to its full capacity. This can be due to connectivity issues. For fixing this issue, you must make the status of the server to DEFCON 5. For detailed information regarding this topic, you can contact the Microsoft Xbox support.
Here are some of the steps which you can follow to change the status of the server to DEFCON 5:
1. Restating your Modem: The problem can be due to an error in the connection to the server. To resolve this issue, you must restart your modem/router. Make sure that you restart it with current settings and not to the factory settings.
Check for the data rate of your Internet: In some cases, it has been observed that your internet bandwidth is causing the problems. For resolving this, it is advised that you must close all other applications running on your other devices such as mobile phone or computer. This will surely improve the bandwidth and eventually increase the quality of data exchange. In case you still face the issues, you can contact the Xbox live customer service. They are the real time experts and they have a better knowledge of the product and thus they will assist you the best in resolving any issues related with the console.
How to get instant help from the customer care service providers:
You can contact the service representatives easily by visiting their official website. You will have an option to either chat with them or to get assistance on a phone call. Xbox support chat is recommended for more convenient.
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